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Staff
Directory
The following is an
outline of the areas of responsibility in the Bursar's Office and the
names and phone numbers of Bursar staff you may call for information and
assistance. By clicking the name, you can send your question to the staff
person at the Bursar's Office service account.
If this is a student
account inquiry, please be sure to include the STUDENT ID
number and PIN with your email.
| Donald
Barnett - Bursar |
852-6892 |
| Direct
the operational, financial and personnel activities of the Bursar's
Office. Full responsibility for the collection and depositing
of University and affiliated corporation revenues; disbursement and
collection of student loans; and, deposits of departmental transmittals. |
| Carol
Babb - Associate Bursar |
852-6894 |
| Provide
Management support to Bursar by sharing responsibility for overall
operations within the Bursar's Office. Coordinate the Administration
of campus-based federal loan programs including directing of the computer
related activities. |
Student Receivables
| Steve
Stratton - Accounts Receivable Manager |
852-6507 |
| Direct
and supervise the collection of all past-due receivables for the Bursar's
Office. Monitor the collection activity for the campus-based loan
programs (Federal Perkins Loans, Primary Care Loan, Health Professions
Loan and Nursing Loan) as well as accounts for past-due student receivables
(tuition, housing, etc.) Oversee credit bureau reporting and
data exchange as well as responsible for problem resolution of consumer
disputes related to credit reporting. Manage/handle difficult and/or
sensitive communication in person and/or in writing. Responsible for
overseeing all bankruptcy activity. Provide back up on systems
issues related to the Loan Management System (LMS). |
| Patricia
Malone - Student
Receivables Repayment Specialist |
852-6843 |
| Collection
and negotiation of suitable payment arrangements for delinquent tuition
accounts. Assist in course and charge petition process.
Serve as facilitator of collections through primary collection agency,
including preparing agency placement and maintaining tracking report |
| Kristine
Walters - Loan Repayment Specialist |
852-2687 |
| Collection
and negotiation of suitable payment arrangements for delinquent Federal
Perkins Student Loan, Health Professions, Primary Care, Nursing and
Loans to Disadvantaged Students accounts. Monitor account due diligence
requirements. Assist in review and implementation of Perkins regulations.
Liason with contracted collection agency. Department of Education,
campus departments, state agencies, and student loan department of
other universities regarding delinquent Perkins accounts. |
| Carrie
McCubbins - Loan Account Specialist |
852-6505 |
| Coordinates
student loan system processing including organizing, scheduling, and
overseeing loan disbursements and entrance/exit interviews for borrowers;
coordinates daily work flow. Processes loan deferment and cancellation
forms for Health Professions, Nursing & Perkins loan programs. |
CASHIERING
& TUITION
| Heidi
Pence - Head Cashier |
852-6780 |
| Provide
support for in-person and telephone customer service. Liason for staff/student
inquiries regarding transmittals, deposits, and student account payments.
Responsible for distribution of: endorsement stamps, deposit slips,
and locked money bags. |
| Sandra
Cole - Student Financials Mgr |
852-6872 |
| Responsible
for the processing of all faculty/staff tuition remission, including
tuition remission for dependents, faculty/staff spouse transfers,
senior citizens and responsible for certification of employment for
participation in the Faculty and Staff Tuition Waiver Program. Manage
the Bursar’s Office processing of Metro College students. |
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