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What
to look for in the mail:
Contact
The Bursar's Office
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The
UofL OneCard
Student Refund Payment Services

The “ONLY” way to get your
university refund
The University
of Louisville has partnered with Higher One, a financial services company
that specializes in student refund payment services. All refunds are disbursed
through the UofL OneCard. With the UofL OneCard refunds are delivered
in the manner the students choose - Easy Refund to the OneAccount or ACH
transfer (direct deposit) to the student's bank account.
This card is required in the selection process to determine how you receive
future refunds from UofL for residual amounts or any other reason. To
avoid delay in receiving any money due you, please use your 16 digit card
number to access the Higher
One website. During the selection process you will choose how to receive
your refund money. Even if you do not receive financial aid, you may be
eligible to receive a refund from the University of Louisville. For example,
if you drop a class during the drop/add period, or if you withdraw, you
may be eligible for a refund so don’t throw the card away. Keep
your UofL OneCard somewhere safe in case you need to access future funds
owed to you.
You will receive a UofL OneCard shortly after you enroll. The card will
be mailed to your current address on file with the university. If your
initial card is mailed to the wrong address, please contact the Bursar’s
Office. After you receive your UofL OneCard and select a preference, any
subsequent address change will need to be made both at UofL and at Higher
One. Address changes can be made by logging into ULink:
LOG IN, Student Services, Personal Information, Home and Mailing Addresses.
Changes to your UofL OneCard can be made by logging into the Higher
One website. Go to the Profile tab and then select Address & Phone.
Contact
Bursar's Office concerning your UofL OneCard
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