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Tier One Support
These links may be of interest to Tier One support staff in addition to the other information available on the IT web site. Also see the A-Z Index, Online Forms, and Account Management pages for more information and tasks.
Change ManagementCopier Management
Copyright Clearance
Delphi Center
Document Imaging (Onbase)
Firewalls
Groupwise Distribution List Admin
HEAT
HelpDesk
IP Address
Request an IP addressRequest a roving IP address
Workstation Support
Hardware AddressComputer Repair Request Form
Surplus Windows PC
Windows Critical Updates
Virus Protection
Virus Protection ReferenceF-Secure Virus/Hoax Information
Hoaxkill
Symantec Hoax Info
Download Virus Fix CD
Virus Fix CD Instructions
Technology Changes
Glossary of Projects and Terms
File & Print ServicesLibraries
Listserv Requests
IT Announcements Archives
Tiertalk Archives
Network Disabled Ports
NDS Webmaint
(Must use Internet Explorer)
Secure Windows XPDocument Imaging
Software Spectrum
Supported Software
SPAM
Spam InformationSPAM Filter Setup
Telephones
Work Order SystemRepair Request
Cellular
Tier One
Tier One Designation FormTier I Staff
UofL.net Remote
Wireless
Web Resources
ServicesTemplates
Web Domain Search
Comments/Suggestions?send to TwoTier
Action Required to Secure your Macintosh Operating System
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